Luckland, a to-the-point name for a to-the-point casino. Choose which game to play from your favorite slots and table games, and let Lady Luck work her magic. This casino offers the best games by software developers BetSoft, Microgaming, and Netent.
Luckland is a relatively small and simple website that chose clarity over all else. That’s why this casino has chosen for big and exciting animations, but for a calm and tranquil background. The big and clear buttons make sure you can easily locate a game. Also, the website makes use of the following categories: slots, jackpots, card games, roulette, and other games. Do note that some card games, like baccarat, have been put under other games.
Registration is, just like the rest of the website; quick and easy! You don’t receive any activation links or codes and you can easily indicate whether you want to make use of the welcome bonus or not. By entering your information, you receive a Luckland casino “visa” and a male or female avatar.
The welcome bonus consists of three parts. With your first deposit, you’ll receive a 100% deposit bonus with a max of €400. The second bonus amounts to a 150% bonus with a max of €200. On your third deposit, you will receive your final welcome bonus of 200% bonus with a maximum of €400!
The game assortment at Luckland isn’t particularly large. However, since they only offer a limited number of games by three renowned developers, it will be easy for you to select and find games. Namely, you only have to scroll through 175 games, which have been divided into five categories. Unfortunately, Luckland does not have live games or bingo games.
With 122 videoslots, this casino does not offer a large selection of of slots. Also when it comes to jackpot slots, where you can really try your luck, we find the selection to be rather meager. The jackpot slots they do offer players are the classics, such as Mega Moolah, Arabian Nights, Mega Glam Life, Greedy Goblins, The Glam Life, Mega Gems, Mr Vegas, Tycoons Plus, Treasure Room, Good Girl, Bag Girl, A Night in Paris, Slots Angels, Enchanted, and The Slot Father.
Promotions and VIP
Luckland offers fun weekly promotions such as surprise bonuses, cash back bonuses, and reload bonuses. If you check your email regularly, you can make use of these multiple surprise bonuses, since they’re not shown on the site itself. The cashback bonus entails the possibility of getting back no less than €2,000 per week by receiving a 5% cash back on Thursdays through Wednesdays. The height of the reload bonus depends on your deposits and might be a 20%, 30% or 40% bonus with a maximum of €100.
As a VIP, you even receive personal cash back promotions. By reaching the Silver VIP, VIP Elite or VIP Platinum level, you can make use of some great extra bonuses.
Unfortunately, it seems like too much time and energy is spent on keeping the website simple and accessible, rather than on the support system. Even though availability isn’t the issue -it’s only closed two hours a day-, the live chat does make too much use of copy-paste answers for our taste. Also, it sometimes takes over a minute before they reply, and often, they will reply with a standard answer. Furthermore, the answers given sometimes seem to differ, which can lead to confusion about which answer is correct. You can always choose to phone them or send them an email during working hours.
Luckland is a very simple casino, making it easy and enjoyable to play there for players who don’t want to be overcome with offers of games or possibilities. However, this way, Luckland also doesn’t stand out of the crowd. What’s more, customer support doesn’t seem too consistent, which can be a real nuisance. Furthermore, the website doesn’t have a shortcut to your balance and you first have to go to your account information. The website also uses an automatical log-out policy after being inactive for ten minutes. Other small details are also not consistent, such as that the card game baccarat is listed under “other games”, instead of under “card games”. If Luckland manages to fix these details, the website would be improved increadibly already!